Refund policy

Returns:

For product safety reasons all sales are final. If you are unsatisfied with your order for any reason please email us: info@chashealuxe.com

Damaged Product or Incorrect Orders: 

Cha Shea Luxe LLC is not responsible for damaged merchandise. If an order was processed or filled incorrectlycontact us via email info@chashealuxe.com within 10 days of placing your order, so we may attempt to correct any issues with your order. 

Order Verification: 

The purchaser is responsible for providing the correct mailing address and verifying order. We cannot make address adjustments nor alter order after an order has been processed. Please provide correct information and verify your order before submitting. Cha Shea Luxe LLC is not responsible for goods delivered to the wrong address. Please attempt to contact Customer Service at info@chashealuxe.com with your correct shipping address before your order is processed. Once shipped, we will not be responsible for orders being shipped to the wrong address.  

 

If you have any further questions, please do not hesitate to contact us info@chashealuxe.com